Frequently Asked Questions
Everything you need to know about shopping with Dista.
How long does shipping normally take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery progress.
What payment methods do you accept?
Dista accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Dista products come with a standard 1-year manufacturer warranty that covers defects in materials and workmanship under normal use.
Can I change or cancel my order after it has been placed?
We process orders quickly, but we will do our best to accommodate changes. Please contact our support team within 1 hour of placement to request a cancellation or modification.